At Buvai, we take pride in delivering fresh, healthy, and well-packaged plants right to your doorstep. Each order is handled with utmost care to ensure your green friends arrive safe, fresh, and thriving.
📦 Order Processing Time
- All orders are processed within 1–2 business days of successful payment.
- We carefully prepare each plant with proper soil, packaging, and moisture retention methods before dispatch.
🚚 Delivery Timeline
- Metro cities: 3–5 business days
- Tier 2/3 cities & towns: 5–7 business days
- Remote/rural areas: 7–10 business days
- Delivery timelines may vary slightly based on weather conditions and courier availability, especially in sensitive regions.
🌿 Shipping Details
- We currently ship across India only.
- Each plant is packed in a secure, breathable box with eco-friendly and shockproof materials.
- You’ll receive a tracking link once your order is dispatched.
🚫 Delivery Restrictions
- We do not deliver to PO boxes or restricted zones.
- In rare cases, if a plant species cannot be shipped to your location due to state-specific regulations, our team will inform you and issue a refund or replacement.
💌 Need Help?
If your order hasn’t arrived within the expected timeframe, please reach out to us at 📧 support@buvai.in or via WhatsApp. We’re always happy to help you track or expedite your shipment.
💚 Our Promise
Every plant is nurtured with care and shipped responsibly. While nature can be unpredictable, your satisfaction remains our top priority.